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    Service agreement box does not print properly in the form email

    Asked by fredfon on May 26, 2016 at 01:40 PM

    Please see the service agreement box at bottom. It looks good on the form, but when submitted all the text is in a long narrow box. Requiring eight sheets of paper to print. 
    Please advise.

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    JotForm Support

    Answered by Welvin on May 26, 2016 at 02:58 PM

    That is because you have the full agreement as a label for the e-signature box. That creates a two column in the email, the label on left and answer on the right. 

    To fix this, add the agreement into our text field:

    Create a new label for the e-signature, short label. 

    In the email, manually add the agreement into a new row.


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    Answered by fredfon on May 27, 2016 at 12:45 PM
    Fred Fontaine