What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How many payments are we able to receive per month?

    Asked by GreaterworksFoundation on May 26, 2016 at 02:02 PM

    I would like an understanding of the categories of the levels you offer.

    1.We can only receive 10 payments per mo?  


    Our clients can only submit to us 100 total completed forms per month or submit 100 total per form we have created?  


    How many forms can 100 MB save/hold?


    .There is only 1 user per account or 1 user and 1 sub user per account (assistant)?  


    One (1) form can only be view 1000 times per month or all forms can only be viewed a total of 1,000 times per month?


    Our account will only store 500 submission per form or 500 total submissions for all forms?


    We can create unlimited forms, reports and fields per form?


    Can we be made aware before we hit our limits on any level offered?

    Please advise asap. I have submitted question several times with no reply and I don't see my question posted ever. I forms are not live on a website yet. We are still setting up. Thank You.


    Monthly Submissions

    SSL Secure Submissions

    Receive 10 Payments

    100 MB

    Available Space


    Sub-user Account


    Monthly Form Views


    Total Submission Storage


    Forms, Reports, Fields per form


  • Profile Image
    JotForm Support

    Answered by Kevin_G on May 26, 2016 at 03:28 PM

    I have checked the threads related to your username and I did not find a thread about this before; however, I will help you on this thread. 

    Regarding to your question about payments, free accounts can receive only 10 payments per month, it means that when you reach the limit you will be notified and you will need to upgrade your account to receive more payments. 

    You may take a look  to our pricing and the limits per subscription on this link: https://www.jotform.com/pricing

    You other questions have been moved to separated threads, this is in order to assist you better and avoid confusion when assisting you about multiple questions in the same thread, here are the links per question in the same order that you asked them. 

    2. https://www.jotform.com/answers/848033 

    3. https://www.jotform.com/answers/848034 

    4. https://www.jotform.com/answers/848035 

    5. https://www.jotform.com/answers/848037 

    6. https://www.jotform.com/answers/848038 

    7. https://www.jotform.com/answers/848039 

    8. https://www.jotform.com/answers/848040 

    We will assist you will all your questions as soon as possible.