What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Integrating PayPal process at JotForm

    Asked by getformshere on May 26, 2016 at 02:22 PM

    I created a form using your product and used the Integration process listed as part of the documentation.

    When I test the process (PayPal) it looks like the user is promoted to login into the PayPal account which I provided and not their own. It is very miss-leading! The PayPal account (mdrhett@aol.com) is the account where I would like funds to get deposited to.

    Is this the way in which this process is suppose to work. 




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    JotForm Support

    Answered by Mike on May 26, 2016 at 04:01 PM

    Thank you for contacting us.

    Your form is configured properly. This is a standard payment page displayed by PayPal.

    This is actually possible to replace the email address at PayPal payment page with your logo. To do this, you will need to specify a Checkout Logo URL via field properties.

    The image URL should be served via SSL, and recommended image size is 150x100 or 150x50 pixels.

    If you need any further assistance, please let us know.

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    Answered by getformshere on May 26, 2016 at 04:44 PM
    Thank You!

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    Answered by getformshere on June 06, 2016 at 01:45 PM

    Wanted to thank you for the assist earlier in May.
    I just wanted to touch base with you concerning the Thank You email.

    The email does not send the amount that was pad for conference registration.
    As you will see from the email, the Registration options are included, however the amount that was paid is nowhere to be found.
    Could you assist?