What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to Export Submissions Data with the Data Tool

    Asked by twhite1969 on May 26, 2016 at 02:28 PM

    Hi this sounds great but it is not working for me. When I click Download Data nothing happens. I can start a new forum posting if you prefer.

    Thanks for your help.



    This is a re-post of a comment on New Data Export Tool: Export Your Data From All Forms

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    Answered by KadeJM on May 26, 2016 at 03:56 PM

    To my understanding you are having problems using our new download data feature to export your data from your forms.

    I tested this on my end in Chrome and it is working fine on my end.

    Can you try this again now to see if the same thing happens or not for you and let us know?

    If this issue continues then please tell us what OS and what Browse|Browser Version you are using?