Unable to Export Submissions Data with the Data Tool

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    Asked on May 26, 2016 at 02:28 PM

    Hi this sounds great but it is not working for me. When I click Download Data nothing happens. I can start a new forum posting if you prefer.

    Thanks for your help.

    This is a re-post of a comment on New Data Export Tool: Export Your Data From All Forms

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    Answered on May 26, 2016 at 03:56 PM

    To my understanding you are having problems using our new download data feature to export your data from your forms.

    I tested this on my end in Chrome and it is working fine on my end.

    Can you try this again now to see if the same thing happens or not for you and let us know?

    If this issue continues then please tell us what OS and what Browse|Browser Version you are using?