What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My account shows that I am almost out of space even though I have deleted all of my submissions

    Asked by nfent on May 26, 2016 at 03:08 PM
    My account shows that I am almost out of space even though I have deleted all of my submissions. I gave it plenty of time to update. It went two days with no submissions and never reset.
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    JotForm Support

    Answered by BJoanna on May 26, 2016 at 03:24 PM

    I have fixed this issue by reseting file uploads counter for your account. Upload space of you account is now 0B.

    Hope this will help. Let us know if you need further assistance.