Is there only 1 user per account or 1 user and 1 sub user per account (assistant)?  

  • GreaterworksFoundation
    Asked on May 26, 2016 at 3:20 PM
    .There is only 1 user per account or 1 user and 1 sub user per account (assistant)?  
  • Kevin Support Team Lead
    Replied on May 26, 2016 at 3:41 PM

    Yes, while using  a free account you will be allowed to share your forms only with one sub-user account, you can give full access to your sub-user or only allow it to see submissions, here is a link with more info about sub-user accounts and how to share your forms with a sub-user: How-to-Share-Forms-with-a-Sub-Account-User

    In case that you want to share your forms with more sub-users than 1 you will need to upgrade your account, the number of sub-users is different depending on the purchased plan, in our pricing page is detailed the number of sub-users the upgraded account can have: https://www.jotform.com/pricing 

    This is per account, so you will be the main account and you are allowed to add only one sub-user account, so in other words there is only one sub-user.