What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submission storage still not emptying

    Asked by nzsaiorg on May 26, 2016 at 03:29 PM


    I have deleted the majority of my submissions but my submission storage is still not clearing.

    Is there a lag time for clearance?


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    JotForm Support

    Answered by Kiran on May 26, 2016 at 05:45 PM

    I have recalculated the total submission count and it is now 126 on your account. Please check and let us know if you need any further assistance. 

    Thank you! 

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    Answered by nzsaiorg on May 26, 2016 at 09:30 PM

    All good now. Thanks