What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form not found, why forms are disabled?

    Asked by sdlrioscomp on May 26, 2016 at 10:58 PM

    Hello.

    Despite of my form is ACTIVATED, appears Form not found.
    I have been used it whitout problems recently.

    Whats wrong?

    Page URL:
    https://form.jotformz.com/42898387708677

    hello used
  • Profile Image
    JotForm Support

    Answered by Kevin_G on May 26, 2016 at 11:26 PM

    I have checked your forms and noticed you seem to ask for a pass code or something similar, although you would not asking for a pass code or password, our anti-phishing filter detects this as phishing and then proceed to suspend the account. 

    I had to delete this field in order to activate your account, please read our terms this is stated there: http://www.jotform.com/terms/ 

    I would suggest you to avoid using words such as username, pass, password, code or something that may indicate you're asking for info not allowed at JotForm, although you're not using your forms as phishing they can be disabled. 

    Hope this helps.