Unable to submit form with Terms and Conditions widget

  • jonathankwon
    Asked on May 27, 2016 at 12:13 AM

    Form is not submitting for a lot of people! Please help! 

    https://form.jotform.com/61458926755166

  • Chriistian Jotform Support
    Replied on May 27, 2016 at 1:59 AM

    I sent a test submission and it seems like I was able to submit the form without any errors.

    Unable to submit form with Terms and Conditions widget Image 1 Screenshot 20

    What error message are your users getting? Do you have the form embedded in a website? Please give us the url of your website so we may check the form further. I will wait for your response.

  • jonathankwon
    Replied on May 27, 2016 at 2:44 AM
    Hi Christian,
    I edited the form and I took out the terms and conditions widget and that seemed to do the trick.
    Thank you for the help!
    Jonathan
    ...
  • Chriistian Jotform Support
    Replied on May 27, 2016 at 3:53 AM

    Glad to hear that the issue is now resolved. If you need further assistance, please feel free to contact us again. Regards.