JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I checked the email you provided in this thread - email@example.com but the email is not associated to any JotForm account? If you are working on a specific form, please provide us the link of the form so we can help you further.