What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    do you have discount

    Asked by MaggieJedlicka on May 27, 2016 at 10:50 AM

    I'm with a nonprofit org, so managing costs are important.  If I sign up for Bronze plan, but say for 1 month out of the year we know we will have a lot of interest, can I pay the monthly extra to increase my counts?  Will I 'fall back' to my yearly plan after the month expires?

    Thanks in advance,

    Maggie Jedlicka


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    JotForm Support

    Answered by beril on May 27, 2016 at 11:10 AM

    I am sorry to say that, we don't have a special discount for non-profit organizations. Our rates are already competitive compared to other providers and if you subscribe for our yearly or bi-yearly subscription mode, you can enjoy discounted rates. 

    Kindly, check our pricing here.

    If you have any question or issues, please do not hesitate to contact us. We will be glad to assist you.

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    Answered by MaggieJedlicka on May 27, 2016 at 11:27 AM

    On no, that was not my question, so sorry to confuse.  I understand your rates are set, regardless of the organization type.  I intend to sign up for Bronze yearly.  During the course of my subscription also buy for 1 month a higher priced subscription?

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    JotForm Support

    Answered by david on May 27, 2016 at 12:00 PM

    If you switch subscriptions during the course of your yearly subscription, you will be given a pro-rated credit towards further subscriptions.  If you have a year of Bronze and switch to monthly Silver, your subscription would then be monthly Silver.  If you wanted to to return to Bronze yearly afterwards, you would need to create a new yearly subscription once again.  You would again receive a pro-rated credit for any remaining time on the Silver subscription.

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    Answered by MaggieJedlicka on May 27, 2016 at 12:21 PM

    Thanks for the explanation I think I understand now!

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    JotForm Support

    Answered by david on May 27, 2016 at 12:29 PM

    Very welcome!  If you have any further questions, let us know and we will be happy to help.