What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submissions storage value not recalculating

    Asked by iscecba on May 27, 2016 at 12:49 PM

    Hi, i have a problem with the submission storage, i already delete more than 500 storage submissions but the counter didnt refresh and still telling me that a i have a problem with that, can you fix that?


    Thank you


    ramiro barra

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    JotForm Support

    Answered by Mike on May 27, 2016 at 01:28 PM

    We are sorry for the delay with submissions recalculation. Your submissions storage value has been re-calculated now.

    If you need any further assistance, please let us know. We will be happy to help.