What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Downloading data

    Asked by smartroofing on May 27, 2016 at 01:05 PM

    We're trying to download the data so we can delete it from your servers, but keep getting an error when opening the zip file.  Should we be doing anything differently?



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    JotForm Support

    Answered by david on May 27, 2016 at 01:27 PM

    For two forms, I would recommend downloading the data for each individually through the submissions page:


    Export the submissions to Excel or CSV format from there.