Downloading data

  • Profile Image
    smartroofing
    Asked on May 27, 2016 at 01:05 PM

    We're trying to download the data so we can delete it from your servers, but keep getting an error when opening the zip file.  Should we be doing anything differently?

     

    Thanks

  • Profile Image
    david
    Answered on May 27, 2016 at 01:27 PM

    For two forms, I would recommend downloading the data for each individually through the submissions page:

    http://www.jotform.com/help/269-How-to-view-Submissions

    Export the submissions to Excel or CSV format from there.