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smartroofingAsked on May 27, 2016 at 1:05 PM
We're trying to download the data so we can delete it from your servers, but keep getting an error when opening the zip file. Should we be doing anything differently?
Thanks
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David JotForm SupportReplied on May 27, 2016 at 1:27 PM
For two forms, I would recommend downloading the data for each individually through the submissions page:
http://www.jotform.com/help/269-How-to-view-Submissions
Export the submissions to Excel or CSV format from there.