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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Facebook page no longer in

    Asked by Restoremasters on May 27, 2016 at 04:29 PM

    I'm trying to add a Job Inquiry form to our Facebook page. I followed the directions. The first time, both our pages were available in the "Select Facebook Pages to add Jottform to" dropdown. I selected the page I wanted it added to. Unfortunately, I did not get a "Jotform Tab successfully added" meessage, and sure enough, there is no tab or form anywhere on our Facebook page. Now, when I try and repeat the process, only our other page is available in the "Select Facebook Pages to add Jottform to" dropdown. The page I want to add it to is no longer listed.

     

    What's wrong and what's the solutions?

    Page URL:
    https://www.facebook.com/restore.masters.7

    select facebook pages in JotForm Facebook Page selected
  • Profile Image

    Answered by victor on May 27, 2016 at 04:47 PM

    It is possible that the Tab was created but no able to be seen. In other words it was created with errors. Try going into the setting of your Facebook and removing any tabs that have been created

    https://www.facebook.com/help/212515628782291

    Once it is remove, clear your cache and cookies as it could contain some information. Then you can follow the instructions in out guide to add your form into your Facebook page

    Adding Form to Facebook Pages

  • Profile Image

    Answered by Restoremasters on May 27, 2016 at 05:46 PM

    OK, got it working.

  • Profile Image

    Answered by victor on May 27, 2016 at 05:48 PM

    Glad to hear it. If you have any other questions or issue, do let us know. We will be glad to help.