What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why my form says out of quota in error?

    Asked by landingpagesthm on May 27, 2016 at 04:56 PM

    Hello. 

    My form is telling me its out of quota and its only had 1 submission this month, clearly there is an error and it needs to be fixed.

    It is one of my shared forms and i believe the username is SaavedraDesigns.

    Thank you for your quick reply

    Jenn

    Page URL:
    http://www.gokallaw.com/contact.php

    in hello and thank shared
  • Profile Image
    JotForm Support

    Answered by Nik_C on May 27, 2016 at 05:23 PM

    Both of your accounts are over limit, the account that you're writing from is over limit because of our new Submission storage limit implemented recently:

    You should have received an email regarding your over limit.

    For free users, it is allowed to have 500 submissions stored. 

    You will either have to upgrade or to remove your submissions.

    The another account that you mentioned is close to form view limit, but you can still use it.

    Please let me know if you have any further issues.

    Thank you!