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    Total amount not showing correctly when selecting products and its quantity

    Asked by courtneymansell on May 27, 2016 at 05:19 PM
    Totals are not being calculated correctly, if at all. I can't see any pattern to it, besides that if someone order a small of a single product, that money amount shows, but if they order a small AND a large of single product, neither the money total NOR the request for the order in the first place show up on the submission form.
    products calculation sub products product options quantity Custom property
  • Profile Image
    JotForm Support

    Answered by Mike_G on May 27, 2016 at 06:29 PM

    I see what you mean. And to my understanding here's what you would like to happen:

    1. Let your users choose the T-shirt they want

    2. Allow them to select the quantity per sizes

    3. Show the total computation below on your form

    Is that correct?

    To do that here's what you need to do.

    1. Clear all the options you set for each product.

    2. Add a quantity option for each product

    3. Add a custom property option for each product. Name the new property Sizes. Then, enable the option "Create sub-products from this option".

    4. Don't forget to save everything.

    Here's how it works after.

    I hope this helps. Please let us know if you need any further assistance. Thank you.

  • Profile Image

    Answered by courtneymansell on May 27, 2016 at 10:45 PM
    WOW! I think that worked! Thank you so much!!!!
    Courtney
    Courtney Mansell Graphic Design
    www.CourtneyMansell.com
    760.822.1817
    ...
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    JotForm Support

    Answered by Chriistian on May 28, 2016 at 12:15 AM

    On behalf of my colleague, you are welcome. Glad to hear it worked. Don't hesitate to contact us again if you need further assistance.

    Cheers!