What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How do I clear the previous JotForm entries?

    Asked by Tammy  on May 27, 2016 at 05:26 PM

    I cannot get rid of the past information when I go to a ‘new’ form. I’ve tried it in both Chrome and Safari. Each time I try to get a fresh form, all of the prior information reappears.

  • Profile Image

    Answered by victor on May 27, 2016 at 05:59 PM

    It seems that your browser is saving the information in its cache. Jotform also enables you to save information in your browser so you may continue it later.

    To disable this feature, enter the PREFERENCE wizard and enter the ADVANCE TAB. Just disable the feature CONTINUE FORMS LATER

    If you are still having issues, please let us know the form URL so we can review it.