What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form is Disabled

    Asked by harrtravel on May 27, 2016 at 05:47 PM

    Dear JotForm Support,

    My form (https://form.jotform.com/60526780488162) is currently disabled. I was wondering what it would take to re-enable it or if it is a problem on my end.

    Thank you for your help.

    Harr Travel

    Page URL:
    https://form.jotform.com/60526780488162

    form is disabled JotForm problem JotForm Support href
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    JotForm Support

    Answered by david on May 27, 2016 at 06:11 PM

    I checked your forms and they look to be within our terms of use.  There was enough key words in one of your forms to set off our phishing detector.  The suspended your account.  I whitelisted your forms and you should no longer have any trouble with your current forms.  I also activated your account and the forms should be usable once again.