What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I've run out of submissions storage space, how can I clear this out and make more space?

    Asked by snapry on May 28, 2016 at 03:01 AM

    Thanks for your help!

    Submissions storage space and Make
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    Answered by Carina on May 28, 2016 at 05:02 AM

    If you would like to download the submissions, please select account > data > Request Export:

    It's not necessary to delete submissions as the system will automatically delete them, keeping only the  500 more recent submissions (per account, not per form).
    But if you want to manually delete them you can just go to My Forms > select the form > Submissions > View > delete submissions:

    Let us know if we can assist you further.