What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    On the customize PDF option, how do I edit the text?

    Asked by strippersrus on May 28, 2016 at 05:42 AM


    but i cant work out how i type.. please help.. wondering if this feature isnt avail on my free version?

    Thanks Rachael

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    Answered by Carina on May 28, 2016 at 09:08 AM

    All the features are available on the free version. The main difference between free version and paid plans is related with monthly limits. You can see more details here:


    Regarding your question, on the customize PDF option you are able to rearrange the position and layout of the elements, and you can add extra text, but it is not possible to edit the text of the labels:

    If you need to edit the words on the labels, then you need to do it on the original form, on the form editor:

    Let us know if we can assist you further.   

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    Answered by strippersrus on May 28, 2016 at 06:20 PM

    thank you for the reply.

    i want to know how i edit or add in the text in the fields. not the heading/questions.

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    Answered by strippersrus on May 28, 2016 at 06:21 PM


    each timei go into submissions and use arrows to find the one i want to edit but when i open it , it always opens the last submitted form and not the one i want to open
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    JotForm Support

    Answered by jonathan on May 28, 2016 at 07:34 PM

    i want to know how i edit or add in the text in the fields. not the heading/questions.

    Were you referring to the PDF Designer? You can use the Add Text option to add your own text in the customized PDF report. See the video below on how to

    Let us know if this did not work for you.


    We will resolve the other question here https://www.jotform.com/answers/849283


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    Answered by strippersrus on May 29, 2016 at 01:32 AM

    my problem is when people complete the form & submit, but leave blank spaces, i then ask for that info and want to know where i can add it into the form in that field, and for the submission & pdf to save with this added info

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    Answered by Boris on May 29, 2016 at 03:41 AM

    From what you have last described, it seems that you are looking to update the information within your submissions.

    If that is correct, you can simply edit a submission by going to the submissions page of your form, and then using the Edit button. Please take a look at the following guide for more details on editing submissions:


    After re-submitting the form with edited data, you can simply download the PDF file for that submission again - so that it will have all the latest data in the PDF file. If you need further assistance, please let us know.