What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Thanks again for all your help in past week. How do I take off the 19.95 posted price off so I can give the book away for immediate download once?

    Asked by balloonfitness on May 28, 2016 at 10:31 AM

    I had it up for sale but now I want to give the ebook away in exchange for 'contact information'...can you help? Thanks-Emilio

    thanks all Week in
  • Profile Image
    JotForm Support

    Answered by Nik_C on May 28, 2016 at 11:22 AM

    Thank you for your nice words we  appreciate that :)

    If I understood you completely you would like to give your book for free and require some information in return. 

    To set your price to be free, if you want to process through PayPal still, please follow:

    1. Click on wizard button:

    2. Click Continue:

    3. Then please click Next:

    4. In new window you will be able to change the price of your product:

    5. For example I put zero, so the product will be free:

    Now, if that was what you wanted. You can, for example make one more field that will be required, a text field or address field, where you can ask for information:

    Please let me know if that helps or if you need any further assistance.

    Thank you!

     

     

     

  • Profile Image

    Answered by balloonfitness on May 28, 2016 at 12:45 PM
    Thank you so much for your quick reply. If I do as you suggested, will
    PayPal charge me for using this widget in this manner? Thanks, Emilio
    Emilio Roman
    Author*Speaker*Veteran Ambassador
    '101 Ways To Thank A Veteran:A How-To Guide For Honoring Our Country's Most
    Valuable Resource; Our Veterans'
    ...
  • Profile Image
    JotForm Support

    Answered by Kevin_G on May 28, 2016 at 02:17 PM

    You should not be charged with anything when using your form on this way since your product will be free and your users will not be redirected to the PayPal payment page, since there is nothing to charge. 

    But in case that you want, you can get rid of the PayPal integration and use a check box without any integration to work the same: 

    But you should try with the product set to free and confirm that there is not any charge following this process.