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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why can't I fill in my form?

    Asked by johanvs on March 16, 2012 at 05:50 AM

    I have a problem with filling in my form. 

    The fields for accessing the data are not accessible.

    What dit I wrong?

     

     

    Johan

     

    Account : johanvs

    Page URL:
    http://www.mancd.be

  • Profile Image
    JotForm Support

    Answered by idarktech on March 16, 2012 at 06:09 AM

    @Johan,

    Please find this code on your registration.html file and change width value from 876px to 0px. Please check below:

    From this:

    <div id="id1" style="height: 1487px; left: 62px; position: absolute; top: 17px; width: 876px; z-index: 1; " class="style_SkipStroke shape-with-text stroke_0">

    To this:

    <div id="id1" style="height: 1487px; left: 62px; position: absolute; top: 17px; width: 0px; z-index: 1; " class="style_SkipStroke shape-with-text stroke_0">

    Please try it and let us know if this doesn't help so that we can further assist you. Thanks.

  • Profile Image

    Answered by johanvs on March 16, 2012 at 07:35 AM

    No, there is still no possibility to enter data in the form.

  • Profile Image
    JotForm Support

    Answered by idarktech on March 16, 2012 at 08:11 AM

    Johan,

    Have you tried my suggestion above? Please try it and let us know if that doesn't help. Thanks.

  • Profile Image

    Answered by johanvs on March 16, 2012 at 08:57 AM
    Yes, I have tried the suggestion but still no possibility to click in the field to enter data.
    Johan Van Synghel
    ICT consulting & Services
    De-Computerdokter.be
    MacInfo.be
    Min.Tacklaan 83
    8500 Kortrijk
    Groene Biezenlaan 61
    8660 De Panne

    Tel.: 0032 56 25 59 25
    Gsm.: 0032 497 533 448
    ON: be 0524 301 232
    E-mail: info@de-computerdokter.be
    "Not the technology itself is important...but the application of technology!"

    Chief Technology Officer
    Qatar/Belgium Modern Technologies LLC
    Qatar PO BOX 200411
    Doha Qatar
    jvs@qbmt.be

    www.QBMT.be
    Tel. 0032 484 38 45 32

    Op 16-mrt.-2012, om 13:11 heeft JotForm Support Forum het volgende geschreven:
  • Profile Image

    Answered by johanvs on March 16, 2012 at 08:59 AM
    My form is only in the preview mode accessible.
    Johan Van Synghel
    ICT consulting & Services
    De-Computerdokter.be
    MacInfo.be
    Min.Tacklaan 83
    8500 Kortrijk
    Groene Biezenlaan 61
    8660 De Panne

    Tel.: 0032 56 25 59 25
    Gsm.: 0032 497 533 448
    ON: be 0524 301 232
    E-mail: info@de-computerdokter.be
    "Not the technology itself is important...but the application of technology!"

    Chief Technology Officer
    Qatar/Belgium Modern Technologies LLC
    Qatar PO BOX 200411
    Doha Qatar
    jvs@qbmt.be

    www.QBMT.be
    Tel. 0032 484 38 45 32

    Op 16-mrt.-2012, om 13:11 heeft JotForm Support Forum het volgende geschreven:
  • Profile Image

    Answered by johanvs on March 16, 2012 at 09:02 AM
    FOUND!!
    the framing of the form was the problem.
    Problem solved.
    Thanks.
    Johan Van Synghel
    ICT consulting & Services
    De-Computerdokter.be
    MacInfo.be
    Min.Tacklaan 83
    8500 Kortrijk
    Groene Biezenlaan 61
    8660 De Panne

    Tel.: 0032 56 25 59 25
    Gsm.: 0032 497 533 448
    ON: be 0524 301 232
    E-mail: info@de-computerdokter.be
    "Not the technology itself is important...but the application of technology!"

    Chief Technology Officer
    Qatar/Belgium Modern Technologies LLC
    Qatar PO BOX 200411
    Doha Qatar
    jvs@qbmt.be

    www.QBMT.be
    Tel. 0032 484 38 45 32

    Op 16-mrt.-2012, om 13:11 heeft JotForm Support Forum het volgende geschreven: