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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    when i click on ''preview'' , this message appears ''Form not found , this form is disabled

    Asked by OsamaMohammed36 on May 28, 2016 at 07:28 PM
    Page URL:
    https://form.myjotform.com/61486973221561

    message preview form is disabled click
  • Profile Image
    JotForm Support

    Answered by Kevin_G on May 28, 2016 at 08:01 PM

    The form you provided was created under a guest account, but you have the same form in your account, both forms are asking for a password and this is why your form is disabled, here is the field where you're asking for a password: 

    I have removed that field from your form in order to activate it and activate your account as well, asking for information like login credentials, CC information is critical and it is not allowed at JotForm, if you keep asking for this info your account can be permanently disabled, this is also stated in our terms: http://www.jotform.com/terms/