when i click on ''preview'' , this message appears ''Form not found , this form is disabled

  • OsamaMohammed36
    Asked on May 28, 2016 at 7:28 PM
  • Kevin Support Team Lead
    Replied on May 28, 2016 at 8:01 PM

    The form you provided was created under a guest account, but you have the same form in your account, both forms are asking for a password and this is why your form is disabled, here is the field where you're asking for a password: 

    when i click on preview , this message appears Form not found , this form is disabled Image 1 Screenshot 20

    I have removed that field from your form in order to activate it and activate your account as well, asking for information like login credentials, CC information is critical and it is not allowed at JotForm, if you keep asking for this info your account can be permanently disabled, this is also stated in our terms: http://www.jotform.com/terms/