I am not getting the email when someone answers my order form attached in my FB page. How to troubleshoot?

  • maudeandperry
    Asked on May 29, 2016 at 5:32 AM
  • Elton Support Team Lead
    Replied on May 29, 2016 at 9:43 AM

    I checked your form and you seem to have fixed this. However, I would suggest to delete the first notification in your form because it does not contain any recipient email.

    Example:

    I am not getting the email when someone answers my order form attached in my FB page Screenshot 20

    You can leave the notification 2 as it is.

    Thanks!

  • maudeandperry
    Replied on May 29, 2016 at 9:59 AM

    Yes thank you! Deleted the first notification already.