What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form unavailable

    Asked by stephensoos on May 29, 2016 at 05:48 AM

    Hi

     

    One of my mission critical forms, VLE001, s unavailable and there is no logical reason for this.

     

    I switched you you from Power because I thought your service offered more, but this issue is costing us clients and a lot of money.  Please resolve it urgently.

     

    Thanks

     

    Stephen

  • Profile Image
    JotForm Support

    Answered by EltonCris on May 29, 2016 at 09:50 AM

    Your form should be working fine by now.

    The reason why your form stops accepting submissions is that you have set a limit of 3 submissions in your form, meaning your form will only accept up to 3 submissions. You have also enabled Loose Check. This means that your form will only accept 1 submission per browser. I have removed these limits in your form. It should be fine by now.

    To understand more about these limits, please check these articles.

    http://www.jotform.com/help/137-How-to-Limit-Submissions-in-a-Form

    http://www.jotform.com/help/64-What-does-Unique-Submission-Mean?

    If you have any other questions, feel free to open a new thread.