Form unavailable

  • stephensoos
    Asked on May 29, 2016 at 5:48 AM

    Hi

     

    One of my mission critical forms, VLE001, s unavailable and there is no logical reason for this.

     

    I switched you you from Power because I thought your service offered more, but this issue is costing us clients and a lot of money.  Please resolve it urgently.

     

    Thanks

     

    Stephen

  • Elton Support Team Lead
    Replied on May 29, 2016 at 9:50 AM

    Your form should be working fine by now.

    The reason why your form stops accepting submissions is that you have set a limit of 3 submissions in your form, meaning your form will only accept up to 3 submissions. You have also enabled Loose Check. This means that your form will only accept 1 submission per browser. I have removed these limits in your form. It should be fine by now.

    To understand more about these limits, please check these articles.

    http://www.jotform.com/help/137-How-to-Limit-Submissions-in-a-Form

    http://www.jotform.com/help/64-What-does-Unique-Submission-Mean?

    If you have any other questions, feel free to open a new thread.