What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Submission storage not cleared

    Asked by eetcafedezevendehemel on May 29, 2016 at 04:20 PM

    Hello,

     

    My submission storage is not cleared. How is this happening?

     

    Greetings, Martijn

    submission storage
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    JotForm Support

    Answered by Mike on May 29, 2016 at 04:27 PM

    We are sorry for the delay with submissions recalculation. Your submissions storage value has been re-calculated now.

    If you need any further assistance, please let us know. We will be happy to help.

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    Answered by mmangen on May 29, 2016 at 04:34 PM

    I'm having the same issue

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    JotForm Support

    Answered by Mike on May 29, 2016 at 04:48 PM

    @Mmangen,

    The issue has been solved per this thread.

    Thank you.