What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I received an email that my 'free' account had reached its limit but i don't have a 'free' account. please advise asap!!

    Asked by unlimitedaircards on May 30, 2016 at 10:56 AM
    email received an email a
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    JotForm Support

    Answered by Kiran on May 30, 2016 at 12:06 PM

    I see that the issue is already addressed on the other thread https://www.jotform.com/answers/849852 by one of our colleagues. Please be noted that it is not required to open multiple threads for the same issue. 

    If you have any questions with the issue, we request you to follow-up on the other thread. Thank you! 

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    Answered by unlimitedaircards on May 30, 2016 at 12:09 PM

    I'm sorry, I kept posting because I didn't see my post listed. So I thought it hadn't appeared.

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    JotForm Support

    Answered by ashwin_d on May 30, 2016 at 12:56 PM

    Hello unlimitedaircards,

    Not an issue. I am glad to know that your issue is resolved.

    Do get back to us if you have any questions.

    Thank you!