I received an email that my 'free' account had reached its limit but i don't have a 'free' account. please advise asap!!

I see that the issue is already addressed on the other thread https://www.jotform.com/answers/849852 by one of our colleagues. Please be noted that it is not required to open multiple threads for the same issue. 

If you have any questions with the issue, we request you to follow-up on the other thread. Thank you! 

I'm sorry, I kept posting because I didn't see my post listed. So I thought it hadn't appeared.

Hello unlimitedaircards,

Not an issue. I am glad to know that your issue is resolved.

Do get back to us if you have any questions.

Thank you!