What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Free plan submissions

    Asked by BenevolesMarathondesMots on May 30, 2016 at 12:06 PM

    Hello !

    I created a form 5 weeks ago with the free service application.

    I thought that I will be able to get 100 submissions each month, but the submissions box still indicates 64/100, even if I created the form more than one month ago.. But as the line is green again, I don't know if it started to zero again

    What do you think ?

    Thank you ! 

    Page URL:
    https://form.jotformeu.com/61162099295360

    Screenshot
    Submissions hello 100 submissions thank
  • Profile Image
    JotForm Support

    Answered by Jan on May 30, 2016 at 12:59 PM

    The submission counter resets back to 0 every 1st day of the month. This is applicable to all users regardless of when did they signed up. So for the month of May 2016, you received 64 submissions.

    It will be reset back to 0 on June 1, 2016. If you have any questions, let us know. Thank you.