Free plan submissions

  • BenevolesMarathondesMots
    Asked on May 30, 2016 at 12:06 PM

    Hello !

    I created a form 5 weeks ago with the free service application.

    I thought that I will be able to get 100 submissions each month, but the submissions box still indicates 64/100, even if I created the form more than one month ago.. But as the line is green again, I don't know if it started to zero again

    What do you think ?

    Thank you ! 

    Jotform Thread 849898 Screenshot
  • Jan
    Replied on May 30, 2016 at 12:59 PM

    The submission counter resets back to 0 every 1st day of the month. This is applicable to all users regardless of when did they signed up. So for the month of May 2016, you received 64 submissions.

    It will be reset back to 0 on June 1, 2016. If you have any questions, let us know. Thank you.