What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Embedded form on Facebook: Why it is stuck on please wait when trying to submit the form?

    Asked by sohosquare on May 30, 2016 at 01:54 PM
    Something else, our facebook fans cannot submit any requests through the facebook tab of jotform as per the attached photo ??
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    JotForm Support

    Answered by Kevin_G on May 30, 2016 at 02:01 PM

    I'm not sure how you're embedding your form, but here are two guides that will help you with that: 

    Adding-a-form-to-your-Facebook-page

    Adding-a-form-to-Facebook-Custom-iFrame-App-

    If this still does not help, please provide us the Facebook page where the form is embedded on, we will be glad to check it and find if there is something that is not allowing to submit the form.