Why is my form disabled?

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    Asked on May 30, 2016 at 03:34 PM

    https://form.jotform.com/42475616059157   is over quota?  I thought we were paying and up to date.  This is a big problem..  Help!

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    Answered on May 30, 2016 at 04:00 PM

    I see that your account is currently holding Premium Yearly subscription plan. However, the form that you have provided here is associated with another account dsdonohue registered using the same email address. I have now moved the form from dsdonohue account to your account Boccemon. You may now check the form in your account.

    Please let us know if we can be of any further help. Thank you!