- StartupRobotAsked on May 30, 2016 at 03:54 PM
Jotform Footer persists even when page break is hidden
I have a multi-page form with conditional logic. I'm trying to hide a particular page based on selections that were made earlier, so I use the Hide Multiple option and select all the fields on the page, including the page break. When I preview the form, however, the page is hidden, but the JotForm footer is not. There is nothing displayed but the footer, with no way to go forward or go back.
- HubersonAnswered on May 30, 2016 at 04:23 PM
I do not think the JotForm footer can be hidden using conditions, because it is not part of the form fields.
- StartupRobotAnswered on May 30, 2016 at 04:39 PM
Right, I don't expect to have to be able to hide it manually, like how I can select and hide a page break. The footer is supposed to appear at the end of every page, right? So why is it appearing when there is, in effect, no page? It's very buggy; it effectively makes the form unusable.
For my particular form, the Skip to Page logic isn't appropriate, I need more of a "skip over this particular page when you get to that point" logic. How can I achieve this?
P.S: Thanks for the prompt response; it's pleasantly impressive how supportive the JotForm team is.
- JotForm SupportMikeAnswered on May 30, 2016 at 05:41 PM
Unfortunately, we do not have an option to show/hide form pages based on user selections.
You may consider showing/hiding sections of fields with the form collapse tools.
If you need any further assistance, please let us know.
- StartupRobotAnswered on May 30, 2016 at 06:13 PM
Unfortunately I require a multi-page layout, and the collapse tools don't work well with page breaks. I figured out a clumsy work-around using hidden fields on the page preceding the page to be skipped instead.