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StartupRobotAsked on May 30, 2016 at 3:54 PM
Jotform Footer persists even when page break is hidden
I have a multi-page form with conditional logic. I'm trying to hide a particular page based on selections that were made earlier, so I use the Hide Multiple option and select all the fields on the page, including the page break. When I preview the form, however, the page is hidden, but the JotForm footer is not. There is nothing displayed but the footer, with no way to go forward or go back.
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HubersonReplied on May 30, 2016 at 4:23 PM
I do not think the JotForm footer can be hidden using conditions, because it is not part of the form fields.
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StartupRobotReplied on May 30, 2016 at 4:39 PM
Right, I don't expect to have to be able to hide it manually, like how I can select and hide a page break. The footer is supposed to appear at the end of every page, right? So why is it appearing when there is, in effect, no page? It's very buggy; it effectively makes the form unusable.
For my particular form, the Skip to Page logic isn't appropriate, I need more of a "skip over this particular page when you get to that point" logic. How can I achieve this?
P.S: Thanks for the prompt response; it's pleasantly impressive how supportive the JotForm team is. -
MikeReplied on May 30, 2016 at 5:41 PM
Unfortunately, we do not have an option to show/hide form pages based on user selections.
You may consider showing/hiding sections of fields with the form collapse tools.
Show or Hide multiple fields at once using form collapse tool
If you need any further assistance, please let us know.
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StartupRobotReplied on May 30, 2016 at 6:13 PM
Unfortunately I require a multi-page layout, and the collapse tools don't work well with page breaks. I figured out a clumsy work-around using hidden fields on the page preceding the page to be skipped instead.
Thanks though!