Submission storage: Why does mean the number shown?

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    drunkenmonkey
    Asked on May 30, 2016 at 04:36 PM

    It's telling me I have 1,226 submissions stored?

     

    See: http://goo.gl/J5ZoeP

     

    Where?...

     

    I cannot see 1,226 submissions in my account??..

     

    What's going on please?...

  • Profile Image
    Kevin_G
    Answered on May 30, 2016 at 05:41 PM

    I have re-calculated the total submissions and it is showing 1,205. This number seems to be correct since I have counted the number of submissions you currently have in your forms and I got this number, here is the list of the form's IDs with their submissions: 

    60963034436354 - 5

    40554669972973 - 1048

    33626498894877 - 4

    3002643526 - 90

    31634052938354 - 58

    So it gives a total amount of submissions of 1,205. The max number of submissions a free account can storage is 500, so this is why you've received this notification, you need to download all your data, we have a nice feature that will allow you to download all your data at the same time, take a look to this link to get further information about it: How-to-export-all-of-your-data-at-once

    There is a plan as well that will allow you to store unlimited submissions, if you do not want your submissions deleted then you may upgrade to that plan:

    How-to-Upgrade-My-Account

    Hope this helps.