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    How to remove check mark from check box on form.

    Asked by Cheryl on May 30, 2016 at 06:25 PM

    Hi, I set up a paypal payment section on my form.  I notice when the submit button is clicked the user is taken to paypal.  This is great, but how will the user know the form was submitted?

    Also, I want to give users the option of sending a check instead of paying with Paypal, but I notice that the first option in the paypal payment section is always checked.  I don't want the user to have to uncheck this box to avoid being taken to the paypal site.  How can I set the default to have all boxes unchecked?  If there is a better way to accomplish this, please let me know.

    Thank you.

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    JotForm Support

    Answered by BDAVID on May 30, 2016 at 07:47 PM

    Once the user completes the transaction on Paypal page, the user can manually return to the Thank You page, so he will know the form has already been submitted:

    We provide the return link with the PayPal forms. The problem is that the PayPal ignores the return link unless the Auto Return is enabled on your PayPal Account Settings. Unfortunately, there is nothing we can do about it.

    In order to remove the default check box selection, you need to go into the edit mode of your form, select your Paypal field, and click on the wand icon, then click "next" until you see the products, select the first one, and uncheck the option:

    On regards of setting up Paypal along with the pay by check option, that question will be addressed on the following thread: https://www.jotform.com/answers/850127