What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    hi, i wanted to let you know about a problem in your system

    Asked by hmstudio on November 03, 2010 at 03:35 AM

    i have been trying your osem system and loving it and wanted to upgrade my account

    sience yesterday some new problem started, 

    in the code genorator when you click on advance option >> facebook the site stop working and response

    two days ago it worked perfect

    is this a temp problem or something with my account???

     

    ill be happy for a quick response

     

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    Answered by serkan on November 03, 2010 at 11:31 AM

    This was a temporary problem on one of our servers. It's fixed now

  • Profile Image

    Answered by hmstudio on November 04, 2010 at 03:32 AM

    sorry... the problem is not yet fixed

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    Answered by serkan on November 04, 2010 at 05:03 AM

    I cannot seem to re-create this problem. Would you please provide more details?

  • Profile Image

    Answered by hmstudio on November 04, 2010 at 05:17 AM

    i have been trying your osem system and loving it and wanted to upgrade my account

    sience yesterday some new problem started, 

    in the code genorator when you click on advance option >> facebook the site stop working and response

    two days ago it worked perfect

    is this a temp problem or something with my account???

     

    ill be happy for a quick response

  • Profile Image

    Answered by serkan on November 04, 2010 at 05:38 AM

    ?!!

  • Profile Image

    Answered by hmstudio on November 04, 2010 at 05:47 AM

    when you finish to create a form and you want to "share form" than select "advanced option"

    and than select "facebook" .

    when you try to do that the website (jotform)is stuck 

  • Profile Image

    Answered by serkan on November 04, 2010 at 05:54 AM

    Alright, thank you for your answer. We will investigate this issue.

    Thanks for reporting.