- miguelhdezsAsked on May 30, 2016 at 07:12 PM
- JotForm SupportBDAVIDAnswered on May 30, 2016 at 08:10 PM
You have upgraded to the equivalent of Economy in our new pricing structure, which is Silver plan, this plan gives you up to 10,000 submissions, same as the Economy grandfathered plan you have had.
So, you need to upgrade to Gold, which allows you to receive up to 100,000 monthly submissions: https://www.jotform.com/pricing
Let us know if that is what you want, we will be glad to assist you.
- JotForm SupportBDAVIDAnswered on May 30, 2016 at 09:24 PM
Looks like you have opened more than one thread for the same concern, the issue relies on an incorrect calculation of the monthly submissions usage, which my colleague has already resolved, please refer to the following thread: https://www.jotform.com/answers/850122