How to remove address labels from email autoresponder?

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    iStore
    Asked on May 30, 2016 at 09:20 PM

    In the autoresponder and notification emails, how do I remove the address labels (Street Address, City, State/Province, Postal/Zip, etc). Other fields don't insert these field labels, but for some reason Jotform has coded them into the placeholders? See screen shot below.

    I would like it to look more simple like this:

    John Doe

    1234 East Whatever Street

    Anytown, USA  85001

     

    Thanks for the help....again.

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    Charlie
    Answered on May 30, 2016 at 09:25 PM

    Yes, by default, the address will be displayed like that in the email alerts. You can strip the labels in the address field in your email alerts by following this guide: https://www.jotform.com/help/92-How-to-Strip-Headers-from-Postal-Addresses-in-Email-Alerts 

    Let us know if that works.

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    iStore
    Answered on June 01, 2016 at 02:45 PM

    Exactly what I was looking for. Thanks!