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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to remove address labels from email autoresponder?

    Asked by iStore on May 30, 2016 at 09:20 PM

    In the autoresponder and notification emails, how do I remove the address labels (Street Address, City, State/Province, Postal/Zip, etc). Other fields don't insert these field labels, but for some reason Jotform has coded them into the placeholders? See screen shot below.

    I would like it to look more simple like this:

    John Doe

    1234 East Whatever Street

    Anytown, USA  85001


    Thanks for the help....again.

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    JotForm Support

    Answered by Charlie on May 30, 2016 at 09:25 PM

    Yes, by default, the address will be displayed like that in the email alerts. You can strip the labels in the address field in your email alerts by following this guide: https://www.jotform.com/help/92-How-to-Strip-Headers-from-Postal-Addresses-in-Email-Alerts 

    Let us know if that works.

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    Answered by iStore on June 01, 2016 at 02:45 PM

    Exactly what I was looking for. Thanks!