What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I delete historic submissions?

    Asked by Mudbrick on May 30, 2016 at 09:21 PM

    Hi there,

    I received an email telling me that I have reached capacity storage of my jot forms.

    Please can you tell mw how to delete historic forms to free up space?

    Thanks,

    Beccy

     

    Submissions how how can i email free up space received an email
  • Profile Image
    JotForm Support

    Answered by Charlie on May 30, 2016 at 09:46 PM

    First, you might want to download your data for backup purposes. You can export your data by navigating to Account->Data->Export Data.

     

    To delete your submissions and free up your submission storage, you need to navigate to your submissions page. 

     

    In your submissions page, you can delete the submission on view manually by clicking the "Delete" button.

    If you scroll below, you'll see that there's a grid list or table showing the list of submissions on that form. You can delete them one by one by clicking the "x" button on the table. Or you can simply delete them all by clicking the button "Delete All Submissions".

    If you want to filter the list of submissions you want to delete and display, then you do that by changing the "Time Frame" in the settings:

    Let's say you want to delete submissions that were last month, then select "Last Month" under the "Time Frame" settings. It should display the submissions received last month, from there, you can click the "Delete Submissions in Time Range" button just above the grid list:

    Please note that deleting submission data is irreversible, it will permanently be removed in our servers once you deleted them. It would be best to download a copy of your submissions for future references.

    Let us know if you need more help on this.