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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email Notification: Changes made inside the table are not being saved.

    Asked by chrismuglia on May 30, 2016 at 10:27 PM

    i'm making changes to the notification email and they aren't being saved. why is that??

    i hit SAVE, or it autosaves. and when i go back in and check, it has reverted back to the original notification email that was created.

    why aren't changes being saved?

     

    examples:

    https://form.jotform.com/61445019945964

    https://form.jotform.com/61266669630967

    https://form.jotform.com/61266032426954

     

    thanks.

     

    saved email JotForm check thanks
  • Profile Image
    JotForm Support

    Answered by Chriistian on May 30, 2016 at 10:54 PM

    Apologies for the inconvenience. I made a test form to and I was able to replicate your issue there. It appears that changes made inside the data table are not being saved. However, changes that are made outside of that table are saved correctly.

    I will have to escalate this issue to our developers for further investigation. We will let you know on this thread once we have an update. Regards.