Upload error: It cannot be bigger than 9.77 MB

  • questionart
    Asked on May 31, 2016 at 1:00 AM

    hello, my upload form already set to 100mb size but the problem still occurred, can you help to figure it out what is the problem?Upload error: It cannot be bigger than 9 Screenshot 20 Thanks.

  • Elton Support Team Lead
    Replied on May 31, 2016 at 2:50 AM

    You have two file upload fields in your form. The second file upload field has only 1MB limit. I suggest to review.

    Also, your first file upload field has "validate image" option enabled. This option is only for images. If you are accepting PDFs, please turn off or disable this option.

    Upload error: It cannot be bigger than 9 Screenshot 20

    Let us know if none of the above suggestion helps.

    Thanks!

  • questionart
    Replied on May 31, 2016 at 3:59 AM

    hi, yes..finally it works out..thank you for the help.

  • liyam
    Replied on May 31, 2016 at 4:15 AM

    Hello questionart,

    On behalf of EltonCris, you are welcome.

    If you have more questions, please do let us know.