What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form showing as disabled

    Asked by hrantdinkfoundation on May 31, 2016 at 11:17 AM


    I need your help regarding to publishing the form. After I click publish button, the link is not working and I cannot reach the form. 

    I would appreciate if you help me on this issue. 

    I am also copying the link below. 

    Thanks in advance,

    Best Regards



    Page URL:

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    JotForm Support

    Answered by david on May 31, 2016 at 11:37 AM

    I checked your form and it was manually set to disabled:

    While editing your form, under the preferences tab, change the status of your form from "Disabled" to "Enabled".  This will allow for it to be usable once again.