What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I upgrade seamlessly throughout my billing cycle?

    Asked by RMS_PEO on May 31, 2016 at 02:10 PM

    I would like to purchase a 1 - year subscription through the silver plan. If, several months into the plan, I run out of space would I be able to get a pro-rated cost to upgrade to the 1-year gold plan?

    billing cycle account upgrade switch plan
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    JotForm Support

    Answered by Mike on May 31, 2016 at 03:11 PM

    Yes, the seamless switch between plans is automatically available if you upgrade with a Credit/Debit Card payment option.

    Unfortunately, PayPal and other payment methods are not that flexible.

    If you need any further assistance, please let us know.