Unable to apply discount to order total when using PayPal Pro

  • roliveri
    Asked on May 31, 2016 at 2:12 PM

    I'm unable to apply my coupon to the "Order Total". The only options I get are "Products" and "Shipping".

    Please HELP!

    Unable to apply discount to order total when using PayPal Pro Image 1 Screenshot 20

    Jotform Thread 850724 Screenshot
  • Ben
    Replied on May 31, 2016 at 3:23 PM

    I see on your screenshot that you did not get the total order, however it should be present.

    I made a quick test and was able to get it:

    Unable to apply discount to order total when using PayPal Pro Image 1 Screenshot 20

    As per the following guide: http://www.jotform.com/help/233-How-To-Add-Coupon-Code-in-the-Payment-Form

    However please do note that as per the guide above, that is only available to PayPal standard, not PayPal Pro which you are using.