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    Unable to apply discount to order total when using PayPal Pro

    Asked by roliveri on May 31, 2016 at 02:12 PM

    I'm unable to apply my coupon to the "Order Total". The only options I get are "Products" and "Shipping".

    Please HELP!

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    Answered by Ben on May 31, 2016 at 03:23 PM

    I see on your screenshot that you did not get the total order, however it should be present.

    I made a quick test and was able to get it:

    As per the following guide: http://www.jotform.com/help/233-How-To-Add-Coupon-Code-in-the-Payment-Form

    However please do note that as per the guide above, that is only available to PayPal standard, not PayPal Pro which you are using.