I published a form with IFrame but it is not accessible

  • Profile Image
    Reza Emami
    Asked on May 31, 2016 at 03:01 PM
    Hello,
    I hope you'd be able to help me with this urgent matter regarding
    posting a form online today:
    I created and published a new form. I copied and pasted its "iframe"
    template into a default.html file on our web server. The problem is that
    when trying to reach the form through our url:
    "www.aerospace.utoronto.ca/ta" the form is not accessible. But, the form
    is available directly from the jotform site:
    "https://form.jotform.com/61476176748973" What could the problem be?
  • Profile Image
    Huberson
    Answered on May 31, 2016 at 03:05 PM

    I have verified from your website and the form is actually up and working.

     

     

    If you need help with anything else, we will be here to assist you.

  • Profile Image
    utiasta
    Answered on May 31, 2016 at 03:45 PM
    Thanks. But, please check again in Microsoft Edge browser. typing
    "www.aerospace.utoronto.ca/ta" does not work (i.e., it does reach
    default.html, but cannot access the form.) However, it works if you
    explicitly type in "www.aerospace.utoronto.ca/ta/default.html"
    ...
  • Profile Image
    Huberson
    Answered on May 31, 2016 at 04:09 PM

    I tested on Edge 13 and it also works.

     

    Not sure what might cause this on your machine but I don't think it is related to the form itself. Maybe the browser having problem interpreting the custom URL.