- Reza EmamiAsked on May 31, 2016 at 03:01 PMHello,
I hope you'd be able to help me with this urgent matter regarding
posting a form online today:
I created and published a new form. I copied and pasted its "iframe"
template into a default.html file on our web server. The problem is that
when trying to reach the form through our url:
"www.aerospace.utoronto.ca/ta" the form is not accessible. But, the form
is available directly from the jotform site:
"https://form.jotform.com/61476176748973" What could the problem be?
- HubersonAnswered on May 31, 2016 at 03:05 PM
I have verified from your website and the form is actually up and working.
If you need help with anything else, we will be here to assist you.
- utiastaAnswered on May 31, 2016 at 03:45 PMThanks. But, please check again in Microsoft Edge browser. typing
"www.aerospace.utoronto.ca/ta" does not work (i.e., it does reach
default.html, but cannot access the form.) However, it works if you
explicitly type in "www.aerospace.utoronto.ca/ta/default.html"
- HubersonAnswered on May 31, 2016 at 04:09 PM
I tested on Edge 13 and it also works.
Not sure what might cause this on your machine but I don't think it is related to the form itself. Maybe the browser having problem interpreting the custom URL.