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    Preferences: "Disable on date and submission limit" is not working if both date and number of submissions are changed

    Asked by ClassifiedSuccessNetwork on May 31, 2016 at 03:30 PM



    I received your response to my original request and did as instructed.  I used an incognito window, but it is not helping.  I am able to save the submission limit, as well as the status when I select "Disable on submission limit".  When I select "Disable on date and submission limit", however, it does not save the change.  What do you suggest?

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    JotForm Support

    Answered by BJoanna on May 31, 2016 at 04:58 PM

    I was able to replicate same issue on my end as well. 

    It seems that when date and submission number is changed, changes will not be saved when preferences wizard is reopened. However if you only change date and leave submission number to 1000 changes will be saved. 

    I will escalate this issue to our developers and we will inform you via this thread once this issue is resolved. 

    For now I would suggest you to use only submission limit option or to only change the date.

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    JotForm Developer

    Answered by erhan on June 01, 2016 at 09:39 AM


    It should be fixed now. Thanks for your feedback.