What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My forms are not found and disabled

    Asked by actforamerica on May 31, 2016 at 03:50 PM

    I created two forms that worked initially, but now are disabled and not found. I looked at settings and I clearly have them enabled.

    Page URL:
    https://form.jotform.com/61509272533151

    Screenshot
    My Forms settings two forms enabled
  • Profile Image

    Answered by Ben on May 31, 2016 at 05:21 PM

    I took a look at your account and I see that you had imported a form at one point which contained password field on the same. As the same field was not removed after import, your account was suspended.Since the same is removed, I have reactivated your account for you and you should no longer see any issues.Do however make sure to read JotForm terms of use to make sure you avoid the same in future: http://www.jotform.com/terms/