Why I'm not receiving submissions to my email?

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    nsuaifan
    Asked on May 31, 2016 at 04:15 PM
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    Nik_C
    Answered on May 31, 2016 at 05:43 PM

    I checked your form and I found out that your email was in our bounce list and the reason is below:

    Reason(s) : 554 5.7.1 Service unavailable; Client host [a.b.c.d] blocked using urbl.hostedemail.com; http://psbl.surriel.com/listing?ip=a.b.c.d&{base64}

    We apologise for this inconvenience, I removed your email from the bounce list so your submissions should go through.

    You can check this thread in order to prevent this issues. Also, you can whitelist our IP addresses that will help you as well.

    Please let us know if you have further questions.

    Thank you!