What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I'm not sure if understood your question, there is a thank you message that is shown when the form is submitted, and there is an email notification that can be set to receive user's answers.
This guide should help you to set up an email notification: Setting-Up-Email-Notifications
May we get more details about what are you looking for?
If possible, please share us the link where your form is embedded on, we will be glad to take a look.